Does ImmoBFF replace a notary or a lawyer?
No. ImmoBFF flags points to check in your documents; it's neither legal
advice nor an opinion on the property's value. The notary authenticates the
deed and secures the sale legally. The two roles complement each other,
neither replaces the other.
Do you criticize the agency or agent selling the property?
No, never. Our job is to flag what factually comes out of your documents,
not to judge a fellow professional's work. You remain free to draw your own
conclusions and ask your own questions. We never take sides in a negotiation.
I just came from a viewing, do I already have all the documents I need?
Not necessarily, and that's fine. The EPC is almost always available right
at the viewing. For a co-owned apartment, ask the agent or the syndic for the
general assembly minutes, the base deed, and the charge statements before
making your offer, most hand these over on simple request. Send us what you
already have, and add the rest as it comes in.
Why not just use ChatGPT or a general-purpose AI directly?
You can paste a PDF into a general chatbot, but it won't know in advance what to
look for (works approved but absent from the charges statement, an insufficient
reserve fund...), won't systematically cross-check multiple documents against each
other, and has no access to the regions' official databases (flood risk, land use,
soil pollution). ImmoBFF applies the same verification grid to every file, built from
a licensed IPI/BIV agent's experience, and automatically queries the public data tied
to the property's address — see the "What no chatbot can do" section above.
My documents are in French or Dutch, is that a problem?
No. You can send documents in French or Dutch (the EPC certificate format
differs by region, by the way): the report is delivered to you in English.
How long does the analysis take?
Between 2 and 10 minutes after your payment, depending on the number of
documents submitted. You receive an email as soon as the report is ready.
Is the professional perspective personalized to my file?
It's generated by AI from patterns commonly observed by IPI/BIV
professionals on this type of document: it's not the individualized opinion
of a specific licensed professional who personally reviewed your file, and it
never recommends buying, not buying, or a negotiation amount. Like the rest
of the report, it doesn't replace notarial advice.
What happens if a document is unreadable or poorly scanned?
We flag it in the report rather than inventing information that isn't in
the document. If a key point isn't legible, it is clearly indicated so you
can ask the right person for it.
What happens to my documents after the analysis?
Your PDFs are automatically deleted 30 days after upload. The report
remains accessible via a personal link for 12 months. See our privacy policy.
Can I get a refund if the report doesn't suit me?
Since the report is generated and delivered immediately after payment, the
right of withdrawal no longer applies once the analysis has started (see our
terms of sale). In case of a technical issue on our
end, we prioritize reprocessing your file.
Who is behind ImmoBFF?
ImmoBFF is operated by Vinois Services SRL (BE0882.326.450), a
real-estate agency licensed by the IPI/BIV under number 514.835. The founder
built this analysis method from what he checked for people close to him before
they made an offer; ImmoBFF makes it available to everyone. This isn't an
algorithm left to its own devices.
